If you cannot find the information you are looking for with reference to our help section, please email your library. Note that this service is available to card holders of the libraries listed below.

Camp Verde Community Library

Prescott Public Library

Prescott Valley Public Library

Sedona Public Library

Yavapai County Library District

Ashfork Public Library

Bagdad Public Library

Black Canyon City Library

Clark Memorial Library

Congress Public Library

Cordes Lakes Public Library

Crown King Public Library

Dewey-Humboldt Library

Jerome Public Library

Mayer Public Library

Seligman Public Library

Wilhoit Public Library

Yarnell Public Library

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem download(s)
• Applicable software version (this information can typically be found under Help > About.)
• Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
• Internet browser and version (Internet Explorer® 7.0, Firefox® 2.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system